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Author Topic: heads up for Verizon DSL customers  (Read 2765 times)

Offline _!Rathe!_

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heads up for Verizon DSL customers
« on: May 15, 2008, 09:38:33 AM »
I have had Verizon DSL for a number of years now.  Lately my modem would lock up and reboot itself when I would start doing large sustained downloads (even online COD4 triggered it on Saturday).  After calling Tech support and going through a bunch of crap with them they finally said I needed a new modem but since mine was out of warranty I would have to buy one.  Luckily my ex-mother in law had an old one that I thought might still work.  I put it in and while it did work it showed the exact same behavior.  In the end I flashed the firmware of the modem and now it is working correctly.  If anyone else notices this behavior and needs the new firmware I can provide a link to it. 
Never, but never question the engineers judgement.

Offline llDayo

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Re: heads up for Verizon DSL customers
« Reply #1 on: May 15, 2008, 10:04:12 AM »
Verizon tried to pull the same crap with me. I was with them as a DSL customer for almost 7 years before I switched to Comcast last year. When we moved to our new house I kept having connection problems (restarting) with the modem I had gotten when first becoming a customer. After several failed attempts trying to get it to stay online for the majority of the time they finally just told me I needed a new modem, which of course I had to pay out of my own pocket (a big screw you to a long time customer IMO). Well, $40 and about a week later I had it...and still had the exact same problems. 2-3 months later I switched to Comcast and have not had any real problems since.

F U Verizon!

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Offline The Shoctor

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Re: heads up for Verizon DSL customers
« Reply #2 on: May 15, 2008, 10:06:41 AM »

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Offline Agent4054

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Re: heads up for Verizon DSL customers
« Reply #3 on: May 15, 2008, 10:26:56 AM »
*Sits here happily with FiOS*

Offline Mr.Tibbs

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Re: heads up for Verizon DSL customers
« Reply #4 on: May 15, 2008, 04:22:26 PM »
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Offline sully!

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Re: heads up for Verizon DSL customers
« Reply #5 on: May 15, 2008, 10:01:47 PM »
FYI to add to this...if your Comcast modem craps out, Comcast gives you a new one for the whopping total of.....are you ready for this? NOTHING!
Please just walk away. I don't want to have to stand here and say something so awesome that I'll have to remember it the rest of the day. Thank you!

Offline The Shoctor

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Re: heads up for Verizon DSL customers
« Reply #6 on: May 15, 2008, 10:22:36 PM »
I know this cause it happened to me! Comcast has been REALLY good to me. Even with all the bad press they haven't messed with me once... When the send a tech they usually listen to me... I guess cause the wiring and network setup in my house intimidates them. lol. Owning your own home and wiring it yourself gets some respect from contractors.

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Offline decepticon

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Re: heads up for Verizon DSL customers
« Reply #7 on: May 16, 2008, 07:32:23 AM »
FYI to add to this...if your Comcast modem craps out, Comcast gives you a new one for the whopping total of.....are you ready for this? NOTHING!

That's because you are just renting/leasing a modem from Comcast.
That's Mr. Deception to you.

Offline The Shoctor

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Re: heads up for Verizon DSL customers
« Reply #8 on: May 16, 2008, 08:12:34 AM »
No they replaced one I owned. Cause well... They had it wrong! muhahaha

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Offline decepticon

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Re: heads up for Verizon DSL customers
« Reply #9 on: May 16, 2008, 09:07:06 AM »
No they replaced one I owned. Cause well... They had it wrong! muhahaha

That's stickin' it to the MAN....man.
That's Mr. Deception to you.

Offline llDayo

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Re: heads up for Verizon DSL customers
« Reply #10 on: May 19, 2008, 09:29:51 AM »
*Sits here happily with FiOS*
Comcast speeds through their networks and modems are already capable of 50mb/s. They're just waiting to see what Verizon is doing.

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Offline Agent4054

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Re: heads up for Verizon DSL customers
« Reply #11 on: May 19, 2008, 09:47:38 AM »
Hell, I don't even need anything faster than 5/2. I'm pretty content with it overall.

Offline The Shoctor

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Re: heads up for Verizon DSL customers
« Reply #12 on: May 19, 2008, 09:49:52 AM »

I am running slow today.

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Offline _!Rathe!_

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Re: heads up for Verizon DSL customers
« Reply #13 on: May 19, 2008, 10:18:43 AM »
So am I

Never, but never question the engineers judgement.

Offline The Shoctor

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Re: heads up for Verizon DSL customers
« Reply #14 on: May 19, 2008, 11:49:36 AM »
That's not your home connection.

EDIT: My Work. :P

« Last Edit: May 19, 2008, 11:56:33 AM by ShadoHawk »

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