Think back a few years... Windows 98/2000 were decent OSes then came along this AWESOME new OS Windows ME, when it turned out to be a pile of Crap what did they do? Oh ya that's right, nothing. They would much rather spend all the money they are making on advertising, rather than fixing the Crap product that they are advertising. The real fix comes in when they get you to buy another OS to fix the Crap one they sold you in the first place.
Rinse, repeat. I have learned to expect nothing less from the big guys.