Frag Infinity Tournament, Inc. - FITES LAN Party - www.fites.net
LAN Party Forums => Support Group => Started by: decepticon on June 09, 2007, 12:43:27 PM
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:eek: Help. I just found out that I am losing my job of almost 14 years at the end of this month. Now I am on a desperate mission to find new employment. I am looking for just about anything I can get in the IT field (and yes I would take a help desk job). If anyone of you guys knows of a company that's hiring a PC tech or anything really, please send me some info! I have a resume ready to fire off as well. I live in York so i am looking in the York/Harrisburg area but am willing to travel up to 40 miles (less is better). So please guys any help is appreciated! thanks!
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I think Pride mentioned at the cookout that his company was looking for techies.
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And if you do end having to be a help desk jocky, Comcast has been hiring like crazy for the call center in York. I know help desk wouldn't be your first choice, but if it comes down to it....
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Yeah, I know and I am ready and willing to accept that type of position if I need to. you wouldn't happen to have Comcast's York office HR or front desk number would you?
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I think Pride mentioned at the cookout that his company was looking for techies.
I emailed him at the xxx@fites.net address, is there another address I can reach him at?
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That is the best for Pride. However, from his earlier post, he is out of pocket this weekend.
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I'll try him on Monday then, thnx fer tha info though!
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I don't have the number, but it looks like it's good timing. They are having an open house for IP support CAEs (Customer Account Executives) Here's the posting from our Careers website:
Requisition # 44322BR
Title CAE-IP (technical support) Rep Open House on Tuesday, 6/12/07
Position Type Full Time
City York
State PA
Reports to Title Manager of Advanced Products
Job Responsibilities Comcast has the following opportunity available at the York Call Center:
CAE-IP Support Rep (technical support). Please join us for an Open House:
When: Tuesday, 6/12/07
Where: Comcast Cable
221 W. Philadelphia St.
2nd floor
Time: Anytime between 11am - 3pm
Perform all elements of technical customer service for Comcast customers via telephone and e-mail Primary responsibilities include troubleshooting PC/E-mail/modem/home networking problems with customers. Monitor and manage ticket queues to provide a timely response on a multitude of ticketed customer issues. Perform notifications and escalations with technicians, supervisors, technical managers, dispatch, and call center personnel. Prepare work orders for maintenance requests after determining if field visits are required and assure appropriate follow-up procedures are met. Perform customer call backs and proactive communications to determine the success of troubleshooting and repair activity. Assist field technicians as necessary during installation and repair, respond according to departmental SLA's. Adhere to Comcast business rules in order to meet and exceed out internal and external customer expectations. Support overall goals of the organization; work as a team player. Exhibit a strong sense of personal responsibility and the ability to thrive in a fast paced environment is required. Attend training as required. Represent Comcast in a professional and positive manner. Perform other duties as assigned. Punctual, regular, and consistent attendance. Ability to work overtime, weekends and holidays as needed.
Minimum Requirements Minimum Qualifications:
High School Diploma or G.E.D required. Ability to work overtime, as needed.
-Previous Call Center/Helpdesk experience strongly preferred.
-Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware required.
-Familiarity with MAC and Windows Operating Systems (in-depth knowledge of at least one), proficiency with WWW and internet, e-mail and basic t-troubleshooting required.
-Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator) required.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.
Comcast is an Equal Opportunity Employer
If you do apply for a position use this link for the employee referral: http://jobs.brassring.com/1033/ASP/TG/cim_home.asp?partnerid=13670&siteid=199
Good luck!
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I went to the open house today. I was offered a position almost on the spot. Taking my pee test tomorrow. Wish me luck!
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Grats!
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I went to the open house today. I was offered a position almost on the spot. Taking my pee test tomorrow. Wish me luck!
Make sure you bring a chaser to wash down the taste.
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I hope you studied!
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I hope you studied!
Study I did. Lots of chemistry in that test!