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Author Topic: Post your worst  (Read 2083 times)

TekieB

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Post your worst
« on: June 25, 2005, 09:28:40 PM »
I know a buch of you guys deal with user errors all the time, but this is bad.

This is one of my buddies sisters laptops, she starts out with telling me she downloaded this program called "morpheus" to get music. And now its really slow. Always being up for a challange I accepted, got it home (w00t laptops) and ran adaware and got this:





Anyone else get anything this bad ever?

Tomb

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« Reply #1 on: June 25, 2005, 09:51:26 PM »
It makes your wonder what else is on that labtop. OMG that was alot of objects to get rid off.

TekieB

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« Reply #2 on: June 25, 2005, 10:02:59 PM »
Quote from: "Tomb"
It makes your wonder what else is on that labtop. OMG that was alot of objects to get rid off.


I still have a spybot and AVG run

This thing had norton that seemed not to be running, xphome SP2, and all IE. With a complete moron using it at school. The "oh i won an ipod" and "it sez here my computer has spyware so I clicked it to fix it" type.

edit: it had 320mb IDILE SERVICES!

TekieB

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« Reply #3 on: June 25, 2005, 10:11:00 PM »
After first adaware run its down to 150mb idle process

Offline Billabond1

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« Reply #4 on: June 26, 2005, 12:14:14 AM »
we get computers that bad at work all the time.  we charge anywhere from 29.99 to 39.99 to remove it :smile:

TekieB

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« Reply #5 on: June 26, 2005, 12:17:39 AM »
52 min spybot scan!

Offline VonDouche

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« Reply #6 on: June 26, 2005, 12:18:01 AM »
lol now do you also use a free program to remove it?

Tomb

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« Reply #7 on: June 26, 2005, 04:07:05 PM »
Jeez tek you having no luck with that labtop aye. Mine as well get a new one.

Offline Negley97

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« Reply #8 on: June 27, 2005, 06:22:26 AM »
I use 3 antispyware applications on my computer and all 3 detect and remove different things.  It's quite funny actually.   I run adaware, Microsoft antispy, and a program call Scan Spyware.  I'd at least download and install the Microsoft one and run it, it has real-time scan engines to help prevent this stuff from happening again.

Lastly we use Trend Micro at work and they have a free online scan that isn't that bad, try it and see if it picks anything up:

http://housecall.trendmicro.com/
img]http://bf2.gamedrome.com/gen/bf2/17857.jpg[/img]

TekieB

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« Reply #9 on: June 27, 2005, 12:39:13 PM »
I think the absoloute worst part about this thing (I gave up and hosed it) is the fact that i've had to run windows update at least 5 times. Each time getting more patches to fix the ones I previously downloaded!!!!

Offline Negley97

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« Reply #10 on: June 27, 2005, 03:09:33 PM »
Shavlik has a free downloadable patch manager call NetCheckPro.  Download it and run it on the computer and you won't have that issue anymore.  Kiss Windows Updates goodbye forever.

http://www.shavlik.com/pdownloadform4.aspx

I haven't used Windows update for months now.
img]http://bf2.gamedrome.com/gen/bf2/17857.jpg[/img]

TekieB

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« Reply #11 on: June 27, 2005, 06:50:08 PM »
Quote from: "Negley97"
Shavlik has a free downloadable patch manager call NetCheckPro.  Download it and run it on the computer and you won't have that issue anymore.  Kiss Windows Updates goodbye forever.

http://www.shavlik.com/pdownloadform4.aspx

I haven't used Windows update for months now.


def looks cool! will try it next round.

Because I seem to have people that do this more than me here, is there any way to really lock out the install of this stuff (like at the account level) so I don't have to service this thing in another 9 months?

I already have AVG, spybot, and adaware on it, and mozilla stuff. I just dont' know what else is the standard now. And most of my family members are educated, so I never have to worry.

Offline Billabond1

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« Reply #12 on: June 27, 2005, 07:41:12 PM »
i never download any updates

Offline Negley97

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« Reply #13 on: June 28, 2005, 11:33:21 AM »
You can assign users to the "resitricted user" group on windows XP.  It will prevent them from installing anything.  Downside is you need to log into the admin account to do any upgrades or windows updates.

You can download a piece of software called Spyware Blast - http://www.javacoolsoftware.com/
which has a black list of websites that have spyware or install spyware on your computer.  It puts them in the restricted sites list so even though you use IE or Mozilla the page won't load if you accidently try to go to that site.

Spybot Search and Destroy has a thing called Tea-Timer (or something like that) which installs a utility that will monitor your computer and alert you if anything tries to install or change settings.  It's a major pain in the a$$ though if you are trying to upgrade software on the computer (but does a good job at keeping you alert for spyware/virus/etc).
img]http://bf2.gamedrome.com/gen/bf2/17857.jpg[/img]

Offline sully!

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« Reply #14 on: July 03, 2005, 04:46:40 PM »
The best practice I can recommend is try to anticipate things they are going to do anyway and counter them before they happen.

They will want to do file-sharing. Install Kazaa Lite. It's not being actively updated, but you can still find it out there.

They will visit websites with spyware/virus/adware/malware installers. Install FireFox, MS AntiSpyware (for the real-time protection) and a good AV client.

Make sure things are as automated as possible. Windows updates should download and install automatically, you should run regular (at least once a week) AV and spyware scans. This should all take place preferably at a time when the luser won't be using the computer (5AM is pretty good).

Lastly, educate them a little bit. Put it in words they can understand. Don't use terms like buffer overflow, security hole, or anything. Just tell them they do bad stuff and slows their computer down. That's all they need to know. Teach them to use the X in the upper right corner of the screen to close a window, not the buttons in the window (for those ads that try to mimic dialog boxes).

It's not a fool-proof solution, but it will reduce the problems into smaller, less frequent ones that you can deal with much more easily.

P.S. I once worked on a system that had 1000+ spyware items detected, but I don't remember the exact amount. It was Windows 98 and the system resources were hovering around 47% after a fresh reboot. Thank God Ad-Aware could run in safe mode!
Please just walk away. I don't want to have to stand here and say something so awesome that I'll have to remember it the rest of the day. Thank you!