lovely..still wish I had a way to check my overall usage as seen by comcast. If uploads aren't included..and all that.
I'll see what I can find out for you guys, or if there isn't currently a way to do so, see if I can run a suggestion up the ladder and maybe get something implemented. I can see this is truly a sensitive subject for many of you. We all just need to remember to not blow anything out of proportion here and just wait and see what happens. Chances are if you've not received notice of this in the past, you won't in the future.
I know many of you have a bad impression of Comcast and that they don't care about the customer and before I worked there I had that same impression. But I can honestly say that every single person who works for Comcast really does care about the customer and every decision that gets made is challenged with "How does this affect the customer?". Also remember that unlike many other large companies, tech support is not outsourced to India or Pakistan. When you call 1-800-Comcast, you will talk to someone locally. In Central PA, all calls go to either Lebanon, PA or York, PA, not Beirut, Lebanon or even York, UK. So let's just take things in stride, see what plays out at the end of October (1 month after the policy takes effect) and in the meantime I'll see what I can find out for you guys.